Starlite & Soul
Last updated: May 24, 2026

Your privacy is important to us. This Privacy Policy explains what information Starlite & Soul collects, how it is used, and how it is protected when you visit our website, create an account, place an order, download products, or contact us.

Information We Collect

When you use our website or place an order, we may collect information such as:

  • Your name
  • Email address
  • Billing details
  • Order history
  • Account login information, if you create an account
  • Download activity related to your purchases
  • Messages or information you send through contact forms or email
  • Technical information such as IP address, browser type, device information, and cookies

We collect only the information needed to process orders, provide downloads, communicate with customers, improve our website, and protect our shop from fraud or misuse.

How We Use Your Information

We may use your information to:

  • Process and complete purchases
  • Provide access to digital downloads
  • Send order confirmations and customer service messages
  • Respond to questions or support requests
  • Maintain customer accounts and order history
  • Prevent fraud, spam, abuse, or unauthorized access
  • Improve our website, products, and customer experience
  • Send newsletters or promotional emails, only if you have chosen to receive them

You may unsubscribe from marketing emails at any time by using the unsubscribe link in the email or by contacting us.

Payments

Payments are processed through third-party payment providers such as PayPal, Stripe, WooPayments, or other available checkout services. Starlite & Soul does not store your full credit card information.

Payment providers may receive information needed to process your payment, such as your name, billing information, purchase total, and payment details. Their use of your information is governed by their own privacy policies.

Digital Downloads and Customer Accounts

Because Starlite & Soul sells digital products, we may keep order records and download access information so customers can access purchased files, receive support, and verify purchases.

If you create an account, you are responsible for keeping your login information secure. Please do not share your account or download links with others.

Cookies

Our website may use cookies and similar technologies to:

  • Keep items in your cart
  • Remember login/session information
  • Help the checkout process work properly
  • Improve website performance
  • Understand basic site traffic and usage
  • Support security and fraud prevention

You can adjust cookie settings through your browser, but some parts of the website may not work properly if cookies are disabled.

Comments, Reviews, and Contact Forms

If you leave a review, comment, or submit a contact form, we collect the information you provide, along with technical details that help prevent spam and protect the website.

Public comments or reviews may be visible to other visitors depending on where they are posted.

Sharing of Information

We do not sell your personal information.

We may share limited information only when necessary with trusted third-party services that help operate our shop, including:

  • Payment processors
  • Website hosting providers
  • Email/newsletter services
  • Security, spam prevention, or analytics tools
  • Shipping providers, if physical items are ever offered
  • Legal or regulatory authorities if required by law

These services only receive the information needed to perform their function.

How Long We Keep Information

We keep order and account information for as long as needed to provide customer support, maintain purchase records, comply with legal or tax obligations, prevent fraud, and manage digital download access.

Customers may contact us to request account updates or deletion where applicable. Some order records may need to be retained for legal, tax, or business record purposes.

Your Choices and Rights

You may contact us to:

  • Request a copy of personal information we have about you
  • Ask us to correct inaccurate information
  • Request deletion of your account or personal information, where legally allowed
  • Unsubscribe from marketing emails
  • Ask questions about how your information is used

Security

We use reasonable steps to protect customer information and keep our website secure. However, no website or online service can guarantee complete security. Customers should also protect their own login information and use strong passwords.

Links to Other Websites

Our website may contain links to other websites, shops, social media pages, or third-party services. We are not responsible for the privacy practices or content of those external websites.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

Contact

For questions about this Privacy Policy or your personal information, please contact:

Starlite & Soul
Email: starliteandsoul@gmail.com
Website: https://starliteandsoul.com